This Privacy Policy is published by EpicShifts LLC, the developer that operates as Up N Flames Studio ("we", "us", or "our"). It explains how we collect, use, and share information when you use the mobile applications and games we publish on the Apple App Store and Google Play ("Apps").
Who We Are and Which Apps This Covers
Developer / legal entity: EpicShifts LLC (Up N Flames Studio), United States. Contact: support@upnflames.com.
This policy applies to every app published under the Up N Flames Studio or EpicShifts LLC developer name, including:
- DeckDuel - Card Games Collection (Android package
com.deckduel.app, iOS bundlecom.deckduel.app) - PegWars: Cribbage (
com.upnflames.pegwars) - El Gritón: Lotería Mexicana (
com.upnflames.loteria) - TableTop (
com.upnflames.tabletop) - Word Riot (
com.upnflames.wordsmash)
Where an app has its own privacy policy (for example Second Wind), that policy applies to that app instead.
1. Information We Collect
Information You Provide
- Account information (username, email address) if you create an account
- In-app messages or content you submit
- Customer support communications
Information Collected Automatically
- Device information (device type, operating system, unique device identifiers)
- Usage data (features used, game statistics, session duration)
- Crash reports and performance data
- IP address and general location (country/region level)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Apps
- Process transactions and send related information
- Send you technical notices and support messages
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraud and abuse
- Personalize your experience
3. Advertising
Some of our Apps (DeckDuel in particular) display advertisements served by Google AdMob (Google LLC). AdMob may use device identifiers (such as the Android Advertising ID or, with your permission, the iOS IDFA) and usage data to serve and measure ads. In regions that require it, we ask for your consent through Google's consent management platform before the first ad request, and you can change your choice later from the app's settings. Google's own privacy policy is at policies.google.com/privacy. You can also opt out of personalized advertising through your device settings:
- iOS: Settings > Privacy > Tracking
- Android: Settings > Google > Ads
4. Information Sharing
We do not sell your personal information. The third-party services our Apps use are Google AdMob (advertising), RevenueCat (in-app purchase and subscription management), Sentry (crash reporting), and Apple App Store / Google Play billing (purchases). Each receives only the data it needs for that function. We may also share information with:
- Service providers who help us operate the Apps (hosting, analytics, customer support)
- Ad networks to display advertisements
- Legal authorities when required by law or to protect our rights
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us. We will delete your data within 30 days of a verified request, except where retention is required by law.
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Apps are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict processing of your information
- Data portability
To exercise any of these rights, contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last updated" date and, for material changes, by providing notice within the App.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: